Welcome to Ananya Creation. By accessing or using our website (https://ananyacreation.com/) and purchasing our handmade jewelry, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our Website.
1. Acceptance of Terms
By using our Website, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree with any part of these terms, you must discontinue use of the Website immediately.
2. Eligibility
You must be at least 18 years old or have the consent of a parent or guardian to use our Website and services. By using our Website, you represent and warrant that you meet this requirement.
3. Use of the Website
3.1 Permitted Use:
- You may use the Website for lawful purposes only.
- You agree not to use the Website to engage in any fraudulent, harmful, or illegal activities.
3.2 Prohibited Use:
- You may not interfere with the functionality of the Website or attempt unauthorized access to its systems.
- You may not upload or distribute malicious software, viruses, or harmful content.
4. Product Information
4.1 Descriptions:
- We strive to ensure that product descriptions and images are accurate. However, slight variations in color, size, or design may occur due to the handmade nature of our jewelry.
4.2 Availability:
- All products are subject to availability. We reserve the right to discontinue or limit the quantity of any product without prior notice.
5. Orders and Payments
5.1 Order Confirmation:
- Once you place an order, you will receive an email confirmation. Acceptance of your order is subject to payment verification and product availability.
5.2 Payments:
- Payments are securely processed through our third-party payment providers. By providing payment information, you authorize us to charge the applicable fees for your order.
5.3 Cancellations:
- Orders can be canceled before shipment. Once the order is shipped, cancellations are not permitted.
6. Shipping and Delivery
- Estimated delivery times are provided at checkout. Delays may occur due to unforeseen circumstances.
- Shipping fees are non-refundable unless otherwise stated.
- We are not responsible for lost or stolen packages after delivery.
7. Returns and Refunds
7.1 Eligibility:
- Items must be unused, in their original condition, and returned within 14 days of receipt.
7.2 Process:
- Contact us at ananyacreations754@gmail.com to initiate a return.
- Refunds will be processed to the original payment method upon receiving and inspecting the returned item.
7.3 Non-Returnable Items:
- Customized or personalized jewelry cannot be returned unless defective.
8. Intellectual Property
All content on this Website, including images, text, logos, and designs, is owned by Ananya Creation and protected under applicable copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written consent.
9. Disclaimer of Warranties
- The Website and its content are provided on an “as-is” and “as-available” basis.
- We do not guarantee that the Website will be error-free, secure, or uninterrupted.
- To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.
10. Limitation of Liability
To the maximum extent permitted by law, Ananya Creation shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or purchase of our products.
11. Indemnification
You agree to indemnify and hold Ananya Creation harmless from any claims, damages, or expenses arising from your use of the Website or violation of these Terms of Service.
12. Changes to Terms of Service
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective upon posting to the Website. Continued use of the Website signifies your acceptance of the updated terms.
13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Sangareddy, Telangana. Any disputes will be subject to the exclusive jurisdiction of the courts in Sangareddy, Telangana.
14. Contact Us
If you have questions about these Terms of Service, please contact us:
Ananya Creation
Email: info@ananyacreation.com
Phone: +91 8555095078
Thank you for choosing Ananya Creation. We appreciate your trust and support.